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How do I make an IVR change context according to a response from my script?

I have an IVR that picks up an identifier and sends it to my system through an interactive call. I have no problem in collecting and sending the requested data. But according to whether I correctly identify or should not go to an answer of "success" or "failure". I am answering this:

But the IVR does not jump. It does not go where I want. Once called to my script, it just ends up hanging out.

What am I doing wrong?The answer "success" exists and has a sound. I never hear it.
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