Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Unable to enroll extension into Queue

I have never seen this before and maybe it's a brain fart, but I am trying to add an extension to a queue. But the agent doesn't appear in the drop down for enroll agent. I have checked everywhere. Queue Members is unlimited. in fact I can see another extension as an option, so I am sure it's not a limiting issue. I have also made sure the extension i was to add to the queue is multi user aware.

I added this new extension i want to add to the queue just like i have all the others. i just don't get why it's not appearing in the drop down for queue enrollment.
1 person has
this question
+1
Reply